If you don’t know, I’m an internet marketer. I run my own business (Righteous Marketing) from my home and I’m online as close to all the time as you can get. I’ve had a smartphone for almost 9 years. I’m addicted to internet.
When I got married about 15 months ago and we moved into a nice old lady’s basement, I got set up with Comcast (the only available option for getting more than 5 Mbps at that address) on one of their 12 month promotional rates. I went out and bought a modem so I wouldn’t have to rent theirs and was able to set up the service over the phone in about 30 minutes. It was a little more than I wanted to be paying, but it was a business expense.
Therefore, I thought my expectations were set pretty low. I was a Comcast customer after all.
High Speed Internet in Idaho Falls
There is a lot of traditional marketing up here in Idaho Falls, so I knew about the major players:
The last two aren’t really major players, but I had heard of them. I ruled out SpeedConnect because my high school friend said they sucked and he’d recently switched to CableOne and was happier. A fellow internet marketer in the area also recommended going with CableOne. CableOne also had an offer for $35/month for the first 3 months on a 50 Mbps package. I called them up.
Speaking With CableOne
Everything was fine and I was decided on going with them. I’d been to their website and seen that my modem was on their list of compatible modems. Big win not having to buy another one. When I asked when they could get me set up…they said it would be 8 days! EIGHT DAYS to get a tech to my house to set up my internet. When I already have the modem. I told them I needed to get set up faster because this was my job.
Speaking with CenturyLink
They offered pretty equivalent pricing to CableOne and I learned they were using DSL. This meant I’d need them to send me a modem and my max speed was probably about 20 Mbps. Not great, but if they could get me up quickly I would have done it. Hoewever, they needed 2-5 days to get me the modem and get me set up. What the heck! Can nobody in Idaho Falls help a new customer within a day or so? I told the guy I was going with CableOne because it was more speed, similar price, and similar delay in getting started. He aggressively lowered the price down to where I would have been paying like $25/month, but when he got rude I just plain hung up. I appreciate the persistence, but know when to let it go.
So I was now in the predicament of being an internet marketer with no internet in my home for over a week until CableOne could set me up. How am I surviving?
- Starbucks – They open at 5am, so I can go there first thing in the morning and get a couple hours of work in before going back home for breakfast with the wife.
- Barnes & Noble – Cozy place, solid internet, and they kind of expect campers like me.
- Idaho Falls Public Library – After getting a library card (this is coming in a future post) on my first day I was told their WiFi was down for the day. I therefore had to use a computer lab and email myself the files to get them on my machine. Such pain. However, for the last couple days they’ve been quite reliable on the WiFi side of things. I’m actually posting this post from the library. A good option after 10am.